OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
21 ratings and 16 comments received in the last 90 days.
27 January 2026
Polite, helpful and very efficient
26 January 2026
Good communication helpful staff
22 January 2026
The Harwoods team and David in particular are always highly professional and helpful.
21 January 2026
They make you very welcome from start to finish. And explain everything
19 January 2026
Very friendly, clear advice and great communication
07 January 2026
part of the front chin spoiler was damaged. I was told the parts would be ordered. The service was carried out but the spoiler part was not fixed. I only realised the following day. Last year the service indicator was not reset after an MOT.
25 December 2025
Easy to book an appointment for my problem to be evaluated. The problem was resolved quickly.
16 December 2025
very good customer service
11 December 2025
Efficient and friendly service support team
FIND Harwoods.
Address
- Edison Road, Houdmills, Basingstoke, RG21 6YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:00
- Sun:CLOSED
Phone
- 01256 312800
Basingstoke as well as surrounding areas including Chineham, Kingsclere, Tadley and Baughurst
28 January 2026
Excellent communication, car serviced on time.