OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
18 ratings and 12 comments received in the last 90 days.
29 November 2025
Good value and service
26 November 2025
Service and repairs were done ok. Only problems were expense and the fact that I asked for it back by 3 pm and despite being told that was ok there was no urgency in returning it on time and no indication it would be late.
19 November 2025
I am very pleased with the mechanical service & with the customer service. I cannot fault it. I think the website for online booking could be improved by becoming more specific. However, the professionals dealing with customers &vehicles are experts
13 November 2025
Very happy
29 October 2025
Please see response to previous question. In addition, all staff I spoke to were friendly and helpful.
27 October 2025
My car was found out that rear and front breaks shall be serviced. That day only rear breaks were done, even were agreed for both, during payment for both breaks, i heard that rear breaks were done. So needed to return next day.
27 October 2025
Harwoods we're attentive and helpful to the problem
25 October 2025
Service was great. Car was ready at the time I asked for. Staff were polite.
25 October 2025
Great communication and friendly staff
FIND Harwoods.
Address
- Edison Road, Houdmills, Basingstoke, RG21 6YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:00
- Sun:CLOSED
Phone
- 01256 312800
29 November 2025
Love them!!